Overview
Pita Cafe ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in connection with our catering services and the Pita Cafe CaterBack SMS program.
Summary: We collect your contact information solely to fulfill your catering order and send you order-related text messages. We do not sell, share, or use your information for third-party marketing purposes.
Information We Collect
When you place a catering order through our website, EZCater, or other ordering platforms, we may collect:
- Your name
- Phone number
- Email address
- Delivery or event address
- Order details and preferences
Pita Cafe CaterBack SMS Program
The Pita Cafe CaterBack SMS program sends automated text messages to customers who have placed a catering order with Pita Cafe. These messages may include:
- Order confirmation notifications
- Order status and preparation updates
- Delivery or pickup reminders
- Follow-up messages to ensure your order was received and you are satisfied
By providing your phone number when placing a catering order, you consent to receive SMS messages from Pita Cafe CaterBack related to your order. Message frequency varies based on order activity. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.
How We Use Your Information
We use the information we collect exclusively to:
- Process and fulfill your catering order
- Communicate with you about your order status via SMS
- Respond to your questions or concerns
- Improve our catering services
We Do Not Share Your Information
We do not sell, rent, trade, or share your personal information with any third parties for marketing or advertising purposes. Your information is used solely to serve your catering order.
We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our SMS platform (who are contractually bound to protect your data)
- When required by law or legal process
- To protect the rights and safety of Pita Cafe or others
Data Retention
We retain your personal information only as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your data at any time by contacting us.
Your Rights & Opt-Out
You have the right to:
- Opt out of SMS messages at any time by replying STOP
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Contact us with any privacy concerns
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Contact Us
If you have any questions about this Privacy Policy or the Pita Cafe CaterBack SMS program, please contact us:
- Pita Cafe
- 23535 N Scottsdale Rd, Suite 102, Scottsdale, AZ 85255
- Phone: (480) 473-4741
- Email: catering@pitacafeaz.com
- Website: pitacafeaz.com